Privacy Policy

MindForm ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vyntheris.sbs, use our asset allocation strategy services, or engage with our educational programs.

This policy applies to all users of our platform, including visitors to our website, subscribers to our learning programs, and clients who utilize our asset allocation advisory services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

We collect various types of information to provide and improve our asset allocation services and educational programs. The information we collect falls into several categories:

• Directly from you when you register for accounts, complete forms, or request services
• Automatically through cookies and tracking technologies when you browse our website
• From third-party services when you connect external financial accounts for portfolio analysis
• Through your participation in our educational programs, surveys, and feedback forms
• Via customer support interactions and service usage analytics

We use the collected information for various legitimate business purposes related to our asset allocation services and educational programs:

• Providing personalized asset allocation recommendations based on your financial goals and risk tolerance
• Delivering educational content and learning materials tailored to your investment interests
• Analyzing your portfolio performance and providing ongoing strategy adjustments
• Sending you relevant market insights and educational updates about asset allocation strategies

• Responding to your inquiries and providing customer support
• Sending important service notifications and updates about your account
• Inviting you to participate in educational webinars and learning programs
• Sharing relevant financial education content and market analysis

• Analyzing website usage patterns to improve user experience and functionality
• Conducting research to enhance our asset allocation methodologies
• Developing new educational content based on user interests and engagement
• Ensuring platform security and preventing fraudulent activities

We maintain strict controls over the sharing of your personal information. We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

We may share information with trusted third-party service providers who assist us in operating our platform and providing our services. These include:

• Cloud hosting providers for secure data storage and platform infrastructure
• Email service providers for delivering educational content and communications
• Analytics providers to help us understand user behavior and improve our services
• Payment processors for handling subscription payments and financial transactions
• Educational content providers who help deliver specialized learning materials

We may disclose your information when required by law or in response to valid legal processes, including:

• Compliance with court orders, subpoenas, or other legal obligations
• Cooperation with law enforcement investigations
• Protection of our rights, property, or safety, or that of our users
• Enforcement of our terms of service and other agreements

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes:

• SSL/TLS encryption for all data transmission between your device and our servers
• Advanced encryption protocols for data storage and database security
• Multi-factor authentication for administrative access to user data
• Regular security audits and vulnerability assessments
• Secure cloud infrastructure with enterprise-grade security controls

• Strict access controls limiting employee access to personal information on a need-to-know basis
• Regular training for staff on data protection and privacy best practices
• Comprehensive data handling policies and procedures
• Background checks for employees with access to sensitive information
• Incident response procedures for potential security breaches

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Our retention periods vary based on the type of information and purpose:

When information is no longer needed, we securely delete it using industry-standard data destruction methods. This includes overwriting digital storage media and physically destroying hardware when necessary. We maintain detailed logs of data deletion activities for audit purposes.

You have several rights regarding your personal information. We are committed to facilitating the exercise of these rights in accordance with applicable data protection laws:

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require additional information to verify your identity before processing your request. There is no fee for exercising these rights unless your request is manifestly unfounded or excessive.

We use cookies and similar tracking technologies to enhance your experience on our website and gather information about usage patterns. Understanding our cookie practices helps you make informed decisions about your privacy preferences.

• Essential Cookies: Necessary for the website to function properly, including login authentication and security features
• Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics
• Functional Cookies: Remember your preferences and choices to provide a more personalized experience
• Analytics Cookies: Provide insights into user behavior to help us improve our website and services

You can control cookie settings through your browser preferences. Most browsers allow you to view, manage, and delete cookies. However, disabling certain cookies may limit the functionality of our website. We provide a cookie consent banner that allows you to customize your preferences for non-essential cookies.

While MindForm is based in South Africa, we may transfer your personal information to other countries for processing by our service providers. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions recognizing equivalent data protection standards
• Standard contractual clauses approved by relevant data protection authorities
• Binding corporate rules for transfers within multinational organizations
• Certification schemes and codes of conduct providing appropriate safeguards

We regularly review our international transfer practices to ensure compliance with evolving data protection requirements and maintain the highest standards of data security regardless of where information is processed.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take immediate steps to delete that information from our systems. We encourage parents to monitor their children's internet usage and to help enforce this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by:

• Posting a prominent notice on our website
• Sending an email notification to registered users
• Updating the "Last Updated" date at the top of this policy
• Providing in-app notifications for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.